Have you ordered a pair of gloves from our site but are not sure of the size? No worries! You can return your pair to us for a refund within 14 days of receipt. Here is the section of our Terms and Conditions relating to returns:
The Customer has a period of fourteen (14) clear days from the date of receipt of the Items, to exercise his right of withdrawal, without having to justify:
By printing the withdrawal form, the model of which appears in Appendix 1 of these GTC, by completing it and then sending it back to the Seller within this period, either by email to the address firstname.lastname@example.org or by post to l ‘following address: GANT CAUSSE SAS, 5 Boulevard des Gantières, BP228, 12102 Millau.
By sending the Seller within this period, either by email to the address email@example.com or by post to the following address: GANT CAUSSE SAS, 5 Boulevard des Gantières, BP228, 12102 Millau, any declaration without ambiguity expressing its desire to withdraw and including the information necessary for the Seller to be able to identify the order concerned (name, first name, date and order number).
The Customer will then have 14 days to return the Items from the communication of his decision to withdraw.
The Items must be returned complete, with their original packaging, and the labels still attached and intact, in order to allow the Seller to re-market them in new condition. Returned Items must be accompanied by the delivery slip available in the Item shipment package, at the following address: GANT CAUSSE SAS, 5 Boulevard des Gantières, BP 228, 12102 Cédex.
The costs and risks related to the return of the Items remain the responsibility of the Customer who is invited to take all necessary measures to ensure their return in perfect condition and to use a carrier of his choice allowing him to keep proof of the shipment. ‘dispatch of the Articles as well as their receipt by the Seller. Items cannot be returned to a Causse boutique or to a point of sale selling Causse brand items. The Seller will not make any refund if the Items returned by the Customer do not match the Items ordered, are incomplete or damaged and / or have not been purchased on the Site.
Any order on our site constitutes acceptance of the T & Cs, so we recommend that you consult all of them before placing an order by clicking on the link below: